Privacy Policy

How Alpenknospe handles personal data under Swiss data protection law.

Last updated: 25 July 2026

Alpenknospe (“we”, “us”) operates the website tradupleni.yachts and the florist shop at Weggisgasse 22, 6004 Luzern, Switzerland. We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP; German: nDSG / revised Data Protection Act) and, where applicable, related ordinances.

1. Controller

Alpenknospe
Weggisgasse 22, 6004 Luzern, Switzerland
Email: [email protected]
Phone: +41 41 410 28 56

2. Personal data we process

Depending on how you interact with us, we may process:

  • Name, email address, telephone number, and message content from contact or order enquiries
  • Delivery address and order details when you request flowers
  • Technical data such as IP address, browser type, and pages visited (if analytics cookies are accepted)
  • Cookie preference choices stored locally in your browser

3. Purposes and legal bases

Under the FADP we process personal data for the following purposes, based on a justified interest, contractual necessity, legal obligation, or your consent where required:

  • Responding to enquiries and fulfilling flower orders — necessary to prepare or perform a contract with you
  • Operating the website and storing cookie choices — justified interest in running a secure site; consent for non-essential cookies
  • Optional analytics — only with your consent
  • Bookkeeping and legal duties — where Swiss law requires retention of business records

4. Disclosure and transfers

We do not sell your personal data. We may share data with service providers who help us with hosting, email, or delivery, only as needed and under appropriate arrangements. If data is transferred abroad, we ensure an adequate level of protection as required by the FADP (for example through contractual safeguards or an adequacy decision).

5. Retention

Contact messages are kept as long as needed to handle your request and for a reasonable follow-up period (typically up to 12 months, unless a longer period is needed for an ongoing order or legal duty). Commercial records may be retained for the statutory retention period under Swiss commercial and tax law (generally up to 10 years where applicable).

6. Your rights

Under the FADP you may request information about whether we process your data, access to that data, rectification of inaccurate data, and — within the limits of the law — deletion or restriction of processing. Where processing is based on consent, you may withdraw consent at any time without affecting prior lawful processing.

To exercise your rights, email [email protected].

You also have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC):

Federal Data Protection and Information Commissioner (FDPIC)
Feldeggweg 1
3003 Bern, Switzerland
Website: edoeb.admin.ch

7. Cookies

Details of cookie categories and how to manage your choices are described in our Cookie Policy.

8. Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest version.